Content and Conversation Hold the Key in Social Media

Best Practices, Employees, Recruiting, Social Media

Originally posted on June 19, 2012.

Who’s King Now? Content or Conversation?

King_Content_conversationIn the history of talent acquisition has it ever been as much about content as it is now? In fact, as recruiting has become more social over the years and talent acquisition pros have moved first toward forums, then blogs, then social networks and finally talent communities and networks, recruiting has dovetailed more strongly with marketing than traditional sourcing or HR practices.

However, while we’ve oft heard the phrase “content is king”, many recruiting trainers and professionals are realizing that while good content is still important, it may have been toppled from the top of the hill by conversation, something that many recruiters are more than familiar with.

In fact, social has changed the direction of content programming. To be sure content marketing is still a cornerstone of any branding and attraction campaign, but the pieces are getting shorter and the questions asked of the audience more complex. This conversation starting has the added bonus of doing what it’s always done in the headhunting world, qualifying candidates. If a professional can’t speak knowledgeably about their industry or position, then why move them forward?

The only difference is that now the conversations are happening online, with one another, in communities and over social networks. The case could be made that many of the products that have invaded the HR technology space over the last five to seven years have in some form or another, been leading to a conversational continuum, rather than the content engine which we’ve been led to believe is the future. Even content marketing advocates admit, content is just the beginning:

Remarkable content doesn’t just get customers and prospects talking; it also gets your internal clients buzzing. It gives colleagues something to share with one another, something to debate, or something to challenge. It opens doors, rings phones, and makes heads gopher over cubicle walls. It also provides you with an opportunity to recruit advocates and participants. Read more…